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Your Data & Privacy at Gambiva Casino

Gambiva Casino regards the protection of player data as a core responsibility. This Privacy Policy sets out precisely what personal information we gather, the purposes for which it is processed, the circumstances under which it may be passed to third parties, and the rights you hold over your own data at all times.

Personal Data We Gather

The categories of personal information we may collect during your use of the platform are as follows:

Identity details: full legal name, date of birth, home address
Login credentials: registered email address and account password
Financial records: deposit and withdrawal history, current balance, saved payment method information
Activity data: titles played, wager amounts, session duration, and outcomes recorded on your account

How We Process Your Data

Your personal information is used for the following operational purposes:

To create, manage, and support your player account and the services connected to it
To authorise and process financial transactions linked to your account
To keep you informed of relevant promotions, bonuses, and changes to the platform
To develop and refine the platform experience, and to tailor content to your preferences

When We Share Your Data

Personal data may be disclosed to the following third-party categories where a legitimate need arises:

Service providers: external processors and technology partners who assist in the day-to-day running of our platform
Regulatory and legal authorities: where disclosure is required to meet licensing obligations or comply with applicable law
Analytics and marketing partners: who support us in delivering relevant communications and enhancing the overall service

How We Protect Your Data

We apply a combination of technical and administrative safeguards to keep your information secure, including:

Protected server infrastructure: systems designed to block unauthorised access to account and payment data
Encryption in transit and at rest: sensitive information is encoded both when transmitted and when stored
Ongoing security reviews: our protocols are assessed and updated on a regular basis to address emerging risks

Your Data Rights

In relation to the personal data we hold, you are entitled to exercise the following rights:

Right of access: submit a request at any time to receive a copy of the information we hold about you
Right to correction: notify us of any inaccuracy or gap in your data and we will update it without delay
Right to deletion: where the conditions are met, you may request that we permanently remove your personal data from our systems

Policy Updates

We reserve the right to amend this Privacy Policy from time to time. Any revised version will take effect as soon as it is published on the platform, unless a separate effective date is explicitly indicated.

Get in Touch

For any questions, requests, or concerns regarding the handling of your personal data, please contact us directly — our team will respond promptly and do everything possible to help.